Skill Builder: Communication (Written, Verbal, Interpersonal)

The exchange of information through spoken word (verbal), written word (written) and/or between 2+ people (interpersonal).Skills in Action⋄ Communicates openly, honestly and directly⋄ Actively listens and attends to others, asking clarifying questions to ensure understanding and remembering what is said⋄ When speaking, writing, or presenting, focuses on relevant issues, follows a logical structure, and adheres to grammar and punctuation rules⋄ When addressing a live audience, presents in an engaging manner, showing enthusiasm for the topic and adapting message to the audience⋄ Ensures the listener or audience understands the message conveyed Uses appropriate non-verbal communication (for example, facial expressions, eye contact, tone and gestures) to convey the message